Friday, 22 September 2023

Getting session time out alerts after submitting the experience form in Sitecore 10.1.1

 

Problem Statement:
Following the submission of an experience form created using the Sitecore Forms application in Sitecore 10.1.1, you may encounter the following message:

"Your session has expired. Please refresh this page."

Note -Data is being saved in the database only issue with the alerts.

Solution:

After engaging in a discussion with Sitecore support, it has been identified that our current issue aligns with bug#479471 ("The Session is expired message is shown when you submit a form"), which has already been addressed in Sitecore Experience Platform 10.1.2. For more detailed information, please refer to the release notes available at https://dev.sitecore.net/Downloads/Sitecore%20Experience%20Platform/101/Sitecore%20Experience%20Platform%20101%20Update2/Release%20Notes.

To resolve this issue, I recommend applying the latest pre-release for Sitecore 10.1, as outlined in the following article (https://sitecore.service-now.com/kb?id=kb_article_view&sysparm_article=KB1001300), or alternatively, consider upgrading to Sitecore Experience Platform 10.1.2 by following the Update Installation Guide.

Please note, You can just copy-paste content from "..delta.scwdp.zip" packages to the corresponding sites. Or you can use SIF to write script that will automatically deploy the necessary packages to the corresponding sites. 


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